Terms of service

Terms of Service

OVERVIEW
This website is operated by Harness Hug. By accessing our site and/or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree, you must not use our website or services.

ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your state or territory, or have given consent for any minor dependents to use this site. You agree not to use our products or services for any unlawful or unauthorised purpose.

GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time. You agree not to reproduce, duplicate, copy, sell, or exploit any part of our website or products without written permission.

PROHIBITED USE
You may not use our website or products for any unlawful or harmful purpose.

PRODUCT INFORMATION
We aim to ensure that all product descriptions, images, and information are accurate. However, we do not guarantee that all content is complete, current, or error-free. Colours may vary slightly depending on your device.

DISCLAIMER
Our products and services are provided "as is" without any guarantees or warranties, except as required by law.

PRODUCT USE & RESPONSIBILITY
Our products are intended for everyday use. It is the customer’s responsibility to ensure the correct size and fit for their pet before use. Pets should always be supervised while using our products. We are not responsible for any injury, loss, or damage caused by misuse, incorrect fitting, or failure to supervise.

PRODUCTS & PRICING
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time. Prices may change without notice.

ORDERS & PAYMENTS
We reserve the right to refuse, cancel, or limit any order at our discretion.

SHIPPING & DELIVERY
Shipping is handled by third-party carriers. Delivery timeframes are estimates only and may vary due to factors outside our control.

RETURNS & REFUNDS
Please refer to our Return & Refund Policy for details.

LIMITATION OF LIABILITY
To the extent permitted by law, Harness Hug will not be liable for any indirect or consequential loss or damage resulting from the use of our products or website.

CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of any changes.

CONTACT INFORMATION
For any questions, please contact us at support@harnesshug.com.au