Privacy policy
Privacy Policy
Last updated: April 2026
Harness Hug operates this website and provides related products and services to create a seamless shopping experience. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.
By using our website, you agree to the terms of this Privacy Policy.
Personal Information We Collect
We may collect personal information depending on how you interact with our store, including:
- Contact details (name, shipping address, billing address, phone number, email address)
- Payment information (processed securely through our payment providers)
- Order details (products purchased, returns, exchanges)
- Account information (login details, preferences)
- Communications (messages or inquiries you send to us)
- Device and usage data (IP address, browser type, interactions with our site)
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Provide customer support
- Manage returns and exchanges
- Improve our website and services
- Send updates related to your order
- Prevent fraud and maintain security
Sharing Your Information
We may share your information with trusted third parties where necessary, including:
- Shopify (our e-commerce platform)
- Payment providers
- Shipping and fulfilment services
- Service providers that support our business operations
These parties only use your information as required to perform their services.
Data Security
We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Request corrections
- Request deletion
To exercise these rights, please contact us using the details below.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how our site is used.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.
Contact
If you have any questions about this Privacy Policy or your personal information, please contact: